Question 1

Is NEDDIE free?

Accepted Answer

Yes. NEDDIE is free to use for everyone.

Question 2

How do I know that all the causes on NEDDIE are legitimate?

Accepted Answer

All nonprofits on NEDDIE are vetted 501c3 nonprofits. NEDDIE uses Guidestar ( a nonprofit database used by companies and the government) and other requirements to validate nonprofits.

Question 3

How can I search for a cause that matters to me?

Accepted Answer

There are many different ways to search for a cause on NEDDIE.
 
 • Go to the search engine and type a topic of interest, a location, a nonprofit name          or using keywords. Nonprofits within your specific search criteria will appear. 
 • Under the "Spotlight" section you will find new causes to learn about every week.
 • Under the "Fundraisers" section not only you can see fundraisers but you can click on the nonprofits' name to learn more about the nonprofit.
 • Under the "Trending" section we did the job for you. Just click on your topic of interest to find all the causes under a specific topic.

Question 4

Where do I learn more about the charity I want to donate to?

Accepted Answer

NEDDIE serves as a nonprofit marketplace. Each nonprofit on NEDDIE has a profile where you can learn about the nonprofit, their impact, active fundraisers, how to take action and how to follow them. Just search for the cause that interests you and click on the nonprofit that you wish to learn more.

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Question 5

How do I know that my donation is secure?

Accepted Answer

NEDDIE uses Stripe as its payment system. Stripe is a renowned and highly secure payment system that is used by other companies such as Amazon and Google. NEDDIE does not handle any bank account or payment information.

Question 6

How much of my donation goes directly to the charities?

Accepted Answer

NEDDIE is a free platform. We do not charge charities for our services. However, transactions have a 2.9% + $0.30 handling fee from the Stripe payment system and 3.5% from NEDDIE.

Question 7

If I donate charities through NEDDIE, will  charities have access to my information?

Accepted Answer

Your information is completely private. NEDDIE never shares your information without your consent. If you wish to share your information with the charity you donate to, at checkout you can opt in to share your information such as name and email. Sharing your basic information will help charities improve their reach and meet their fundraising goals. Payment information is never shared.

Question 8

Where's my receipt?

Accepted Answer

When you make a donation through NEDDIE you will receive a receipt of your donation to the email address you provided. The receipt will show the nonprofit's name that you donated to, and it will appear the same way on your bank statement.

Question 9

How can I track my donations?

Accepted Answer

To track your donations you have to sign up with NEDDIE. As soon as you sign up, set up your profile and start donating. NEDDIE will start tracking all of your donations. On your profile go to "Track My Donations" where you will find all of your donations. Toggle between "Last 30 days" or "Last 12 months" to see your donations. You can download your report to attach to your annual taxes for deduction purposes.

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Question 10

I don't want to donate money, are there other ways I can help?

Accepted Answer

Absolutely! In each of the nonprofits' profile page you will find different ways to help, such as buying an item from their marketplace or donating an item from their wishlist.

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