Question 1

Is NEDDIE free?

Accepted Answer

Yes. NEDDIE is free to use for everyone.

Question 2

How do I know that all the causes on NEDDIE are legitimate?

Accepted Answer

All nonprofits on NEDDIE are vetted 501c3 nonprofits. NEDDIE uses Guidestar ( a nonprofit database used by companies and the government) and other requirements to validate nonprofits.

Question 3

How can I search for a cause that matters to me?

Accepted Answer

There are many different ways to search for a cause on NEDDIE.   Go to the search engine and type a topic of interest, a location, a nonprofit name          or using keywords. Nonprofits within your specific search criteria will appear.  Under the "Spotlight" section you will find new causes to learn about every week. Under the "Fundraisers" section not only you can see fundraisers but you can click on the nonprofits' name to learn more about the nonprofit. Under the "Trending" section we did the job for you. Just click on your topic of interest to find all the causes under a specific topic.

Question 4

Where do I learn more about the nonprofit I want to donate to?

Accepted Answer

NEDDIE serves as a nonprofit marketplace. Each nonprofit on NEDDIE has a profile where you can learn about the nonprofit, their impact, active fundraisers, how to take action and how to follow them. Just search for the cause that interests you and click on the nonprofit that you wish to learn more.

Question 5

How do I know that my donation is secure?

Accepted Answer

NEDDIE uses Stripe as its payment system. Stripe is a renowned and highly secure payment system that is used by other companies such as Amazon and Google. NEDDIE does not handle any bank account or payment information.

Question 6

How much of my donation goes directly to the nonprofit?

Accepted Answer

100% of your donation goes directly to the nonprofit. NEDDIE is a 0% fee platform. We do not charge nonprofits for our services. However, transactions have a 2.2% fee from the payment system. NEDDIE depends on donors charitable tip to continue providing free services to nonprofits.

Question 7

If I donate to a nonprofit through NEDDIE, will nonprofits have access to my information?"

Accepted Answer

Your information is completely private. NEDDIE never shares your information without your consent. If you wish to share your information with the nonprofit you donate to, at checkout you can opt in to share your information such as name and email. Sharing your basic information will help nonprofits improve their reach and meet their fundraising goals. Payment information is never shared.

Question 8

Where's my receipt?

Accepted Answer

When you make a donation through NEDDIE you will receive a receipt of your donation to the email address you provided. The receipt will show the nonprofit's name that you donated to, and it will appear the same way on your bank statement.

Question 9

How can I track my donations?

Accepted Answer

To track your donations you have to sign up with NEDDIE. As soon as you sign up, set up your profile and start donating. NEDDIE will start tracking all of your donations. On your profile go to "Track My Donations" where you will find all of your donations. Toggle between "Last 30 days" or "Last 12 months" to see your donations. You can download your report to attach to your annual taxes for deduction purposes.

Question 10

I don't want to donate money, are there other ways I can help?"

Accepted Answer

Absolutely! In each of the nonprofits' profile page you will find different ways to help, such as buying an item from their marketplace or donating an item from their wishlist.

Question 11

Is NEDDIE free?

Accepted Answer

Yes. NEDDIE is free to use for everyone.

Question 12

Is NEDDIE available for nonprofits outside the US?

Accepted Answer

Right now NEDDIE is only available in the US & Puerto Rico.

Question 13

How can I get my organization on NEDDIE?

Accepted Answer

Getting started at NEDDIE is fast and easy.  Create a Nonprofit account by clicking on "Sign Up" for nonprofits Add your EIN and NEDDIE will search for your organization in Guidestar (a nonprofit database) If your organization is on Guidestar your organization's name and information will appear, click "Register" Add your organization's information Confirm your email Send your 501c3 documentation to contact@neddie.co Start your profile! Go Live!

Question 14

My organization does not have a 501c3 status, can I still join NEDDIE?"

Accepted Answer

If your organization is on Guidestar you can join NEDDIE, however without a 501c3 status or documentation your organization won't be able to go live and be exposed to donors. We require for nonprofits to have a 501c3 status that make them tax exempt.

Question 15

How can donors find my organization?

Accepted Answer

There are many different ways to search for a cause on NEDDIE. On the search engine donors can type a topic of interest, a location, a nonprofit name or using keywords. Nonprofits within their specific search criteria will appear.  Under the "Spotlight" section NEDDIE always promotes new nonprofits or nonprofits that are relevant at a specific point in time. We change the spotlight on nonprofits every 1 to 2 weeks.  Under the "Fundraisers" section donors can see fundraisers and click on the nonprofits' name to learn more about the nonprofit. Under the "Trending" section donors can click on a topic of interest to find all the causes under a specific topic.

Question 16

How can donors learn about my organization?

Accepted Answer

At the moment NEDDIE provides free marketing to nonprofits in the NEDDIE community. We want to expose donors to great causes that are happening in their area. Through our social media, paid ads, and blog we give the spotlight to the nonprofits in the NEDDIE community.

Question 17

How can I start receiving donations?

Accepted Answer

To start receiving donations go to " Manage Pay" and set up your bank account with our third party payment system Stripe. Stripe is a renowned and secure payment system used by companies like Amazon and Google. Your organization's information is highly secured. NEDDIE does not handle payment information or donations. All donations go directly to your organization's bank account. It takes approximately 2 business days for received donations to appear in the bank account.

If you do not set up the payment system your organization will not be able to receive donations through NEDDIE.

Question 18

Does NEDDIE charge for donations?

Accepted Answer

NEDDIE is a 0% fee platform, however we use a third party payment system that charges 2.2% and $0.25 per transaction.

Question 19

How can I track my organization's donations?

Accepted Answer

Under "Manage Pay" you will find all donations received and information on donors who have opted in to share information. If a donor did not share their information, the donor's name will appear as "Anonymous". Toggle between "Month to Date", "Year to Date" or " Custom Date Range" to see your donations. You can download your report to attach to your organization's annual taxes.

Question 20

Will my organization have access to donor information?

Accepted Answer

Donor information is completely private. However, we provide ways for donors to share their information if they wish. At the donation checkout donors can opt in to share their information such as name and email. You will find this information under "Manage Pay" on your organization's dashboard. Donor payment information is never shared.

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